1. Enter e-mail

We will get back to you by e-mail in maximum 24 hours (during business days). Please check your inbox and spam/bulk folder.

2. Provide model number

You can find it on the back of the unit or on the product's packaging. Check out this video to see exactly where it is.

3. Describe issue

If your product has missing parts, cosmetic imperfections or manufacturing defects, please indicate the part number.

4. Upload photos (optional)

For cosmetic imperfections, damaged or defective parts, please take clear photos of each part and upload them in the form.